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Shipping policy

 

Thank you for choosing Snifylo — we appreciate your trust and are committed to shipping your order quickly and safely.

At Snifylo, we aim to provide a fast, reliable, and transparent shipping experience. By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

 

1. ORDER PROCESSING

 

  • Orders are processed within 1-2 business day from the date of purchase.
  • Orders placed on weekends or public holidays will be processed on the following business day.
  • During promotional periods or peak seasons, processing may take 1–3 business days due to high order volume.

You will receive a shipping confirmation email once your package has been dispatched.


2. SHIPPING DESTINATIONS

 

We currently ship to:

  • United States
  • Canada

 

3. SHIPPING METHODS & DELIVERY TIME

 

All orders are shipped using a secure, tracked delivery service.

Estimated delivery times:

  • Standard Shipping: 5–12 business days

Please note: delivery times are estimates and are not guaranteed. Delivery times may vary due to weather conditions, customs processing, or carrier delays.


4. SHIPPING RATES

 

Your complete order is shipped entirely free of charge. No minimum spend, no hidden fees, and no surprises at checkout. Enjoy the convenience of shopping from home, knowing that your beautiful new items will be delivered to your door without any additional shipping costs. It's our way of saying thank you for choosing us.


## **CUSTOMS DUTIES & TAXES**

Orders shipped to **Canada** may be subject to **import duties, taxes, and customs fees**.
These charges are **not included** in the product price or shipping cost and are the responsibility of the customer.

We recommend checking with your local customs office to understand potential additional charges before placing your order.

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6. ORDER CHANGES & CANCELLATIONS

 

Our fulfilment system is automated to ensure fast shipping, which makes cancelling orders after placement extremely difficult. If you need to make changes, you can email us immediately at support@snifylo.com, but we cannot guarantee we'll be able to stop the order in time. We therefore strongly recommend reviewing your cart carefully before finalising your purchase.


7. CHANGE OF ADDRESS

 

If you entered an incorrect address, contact us as soon as possible at support@snifylo.com. We will try to update the information before shipping, but we cannot guarantee changes once the order has been processed.

Snifylo is not responsible for delays or losses caused by an incorrect or incomplete shipping address.


8. ORDER TRACKING

 

Once your order has been dispatched, you will receive a confirmation email with your tracking number.
Please allow up to 48 hours for tracking information to become active in the carrier’s system.


9. DAMAGED OR LOST PACKAGES

 

Inspect your order immediately upon receipt. Report problems with damaged, defective, or incorrectly delivered items within 7 days of receipt via email to support@snifylo.com. Include clear photos of the product and its packaging. We will provide you with a solution as quickly as possible (within 1-2 business days).

In cases of lost or undelivered packages, please reach us out at support@snifylo.com so we can investigate with the carrier.

 

10. DELIVERY SCHEDULE

 

We ship Monday to Friday, excluding public holidays.
Orders placed on weekends will be processed the following business day.


CONTACT US

 

Snifylo

Questions about the shipping policy should be sent to us at support@snifylo.com. 
We aim to respond to all inquiries within 1-2 business days.

Company Legal Name: NetZenith

Registered Address: Zalmstraat 5, Assen, The Netherlands

Chamber of Commerce Number: 262458809B01

VAT Number: NL005228434B31

Email: support@snifylo.com

 

 

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